Q: How does it work?
A: First, download the app. Then, choose an area, check out the available spaces and click to book one. Follow our directions to the location, and when you arrive, scan the barcode at the reception. It’s that simple.
Q: What counts as a visit?
A: When you book an office or desk and scan the barcode – that’s one visit.
Q: If I do not show up to my booking without cancelling, will a visit still be deducted from my account?
A: For workbuddy lite members, a visit will be deducted upon a no-show. For workbuddy unlimited members, it will be counted as a day pass visit and you will not be
able to book another visit that day.
Q: Is there a minimum term I have to purchase?
A: Good news! There is no minimum term for the membership, it is monthly rolling contract. If you need to cancel your membership, all you need to do is click the Terminate Membership button on your profile page. You can terminate your membership with one calendar month notice at any time. If you want to upgrade to a full-time membership with one of workbuddy’s partner spaces, just drop us a line and we will terminate your account with immediate effect.
Q: Can I use my workbuddy membership to work from the same location the entire month?
A: Unfortunately no, as workbuddy is not a replacement for a permanent office. The idea is to promote mobility and flexibility, so visits to each co-working space are limited to 8 visits a month.
Q: Why is there a limit of 8 visits per location per month?
A: Our vision is for members to enjoy flexible working wherever they are and experience different co-working spaces and communities around Singapore. If you’d like to upgrade to a permanent membership with one of our partner spaces, contact us at email@example.com and we’ll give you an additional 2 months’ bonus workbuddy membership, once you’ve signed up with our partner (a minimum 6-month term is required for complimentary workbuddy membership).
Q: What is the operating hours for each location?
A: You may refer to each location`s description page for more information such as operating hours, contact details and address. Feel free to contact us at firstname.lastname@example.org should you need further assistance.
Q: Can I share my workbuddy membership?
A: No. Each membership is tagged to only one person. We do offer bundle options and customised solutions for companies who’d like to give access to their entire staff. To find out more, please contact us at
Q: Do I receive any reward for referring a friend?
A: Yes! We are all about community. For every new sign-up with your referral code, you can enjoy 20% off the next month’s subscription fee!
Q: What is marketbuddy?
A: It’s our online marketplace where fellow workbuddies can share their products and services with other members and find opportunities to collaborate. It’s also where we organise fun member events and networking opportunities.
Q: I would like to partner with workbuddy for my co-working locations. How can I do that?
Q: Why do I receive a survey after my visits to the co-working spaces?
A: We are committed to providing excellent customer service and smooth user experiences, so we value your feedback. We will also have a rating system for all our partner spaces, to help our members choose the right one for them.