You’ve got questions? We have the answers!

How do I book a workspace?

First, download the app. Then, choose an area, check out the available spaces and click to book one. Follow our directions to the location, and when you arrive, scan the QR code at the reception. It’s that simple.

How many locations can I visit in a day?

Your workbuddy membership is a day pass which allows you to visit one location per day.

What counts as a visit?

When you book a visit for the day and scan the QR code upon check-in – that’s one visit.

If I do not show up to my booking without cancelling, will a visit still be deducted from my account?

For workbuddy LITE members, a day pass will be deducted upon a no-show. For workbuddy UNLIMITED members, it will be counted as a day pass visit.

Can I use my workbuddy membership to work from the same location the entire month?

Visits to each location are limited to 12 per month for UNLIMITED members and 5 per month for LITE members.

Why is there a limit of 12 visits per location per month for UNLIMITED Plan Members?

Our vision is for members to enjoy flexible working wherever they are and experience different co-working spaces and communities around Singapore.  If you would like a permanent membership with one of our partner workspaces, please contact us at sales@work-buddy.com and we’ll be happy to help you out.

What are the operating hours for each location?

Please refer to each location's description page for more information including operating hours, contact details and address explore our spaces.

Is there a minimum term I have to purchase?

Good news! There is no minimum term for a workbuddy membership, as it’s a monthly rolling billing cycle. If you choose to cancel your membership, simply click the Terminate Membership button on your profile page in the workbuddy app. You can terminate your membership with a one-month notice period at any time.

Can I share my workbuddy membership?

No. Each membership is tagged to only one person. We do offer bundle options and customised solutions for companies who’d like to give access to their entire staff. To find out more, please contact us at sales@work-buddy.com.

Do I receive any reward for referring a friend?

Yes! We are all about community. For every new sign-up with your referral code, you can enjoy 20% off the next month’s subscription fee!

What is marketbuddy?

Marketbuddy is our online marketplace where fellow workbuddies can share their products and services with other members and find opportunities to collaborate. It’s also where we organise fun member events and networking opportunities.

I would like to partner with workbuddy for my co-working locations. How can I do that?

It’s easy! Contact us at sales@work-buddy.com or visit www.work-buddy.com/partners